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For hotel concierge & guest-services teams

Local knowledge.
Beautifully
organized.

Turn your team’s local knowledge into a guest plan. Keep the notes and next actions ready for whoever takes over at the desk.

Try the demo Discuss an evaluation

Explore with fictional guests, then discuss an assisted evaluation at your property.

From your desk to their dayGuest view
THE HARBOR HOUSEGUEST PLAN

Alex & Jamie’s afternoon

A little art.
A very good lunch.

Prepared by Maya · Your concierge

  1. Old Town Gallery

    A quiet hour with local art.

    Recommended
  2. A short walk to lunch

  3. Market Kitchen

    A table in the rear courtyard.

    Confirmed
M

“The courtyard is a lovely spot to take your time.”A note from Maya

One link. No guest account needed.
Illustrative guest plan · Fictional hotel and places
Guest contextLocal knowledgeShared plansClear follow-through
A concierge and two guests look over a city map at a boutique hotel reception.
Personal service starts with a person.

The details only your team knows

The quiet courtyard.
The right contact.
The personal touch.

Those details make a recommendation feel considered. Give them a home in notes attached to guests, places and plans, so the next person at the desk has the context, too.

Explore the team’s notebook

One connected workflow

From “what should
we do today?”
to a day worth sharing.

Walk through the product
  1. 01

    Know the guest.

    Capture time, interests and the details to work around. Keep useful context in reach.

  2. 02

    Shape their day.

    Choose local places, build a clear itinerary and share it through a link. No guest login.

  3. 03

    Keep the next promise.

    See what’s confirmed, who owns the follow-up and what the next shift needs to know.

An invitation to guest-services teams

Bring your way
of hosting.

Let’s explore how Guestminded could fit the work your team already does.

Discuss an evaluation